Returns & Exchanges
At MERRACHI, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange them within 14 days of delivery, provided they are in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing